Filing of Complaints
Office / Division
Classification
Type of Transaction
Sta. Ignacia Water District
Simple Transaction
G2B > Government to Business
Who May Avail
Checklist of Requirements
Where To Secure
All concessionaires of SANTA IGNACIA WATER DISTRICT
Client Steps
Agency Action
Fees To Be Paid
Processing Time
Person Responsible
1
Proceed to Customer Service and give complete account of the problem
1.1
Prepare Service Request depending on the nature of complaint or inquiry
None
5 Minutes
Administrative Services Aide
2
2.1
Forward Service Request to the Technical Group
None
2 Minutes
Administrative Services Aide
3
3.1
Implementation of the Service Request
None
Simple (1 Day) ,
Complex (3-5 Days
)
Utilities / Customer Services Assistant C
4
Accept the work done.Sign the Service Request
4.1
Post Inspection of the Service Request
None
1 Day
Engineering Assistan A
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